Microsoft cloud
Microsoft 365 administration: Exchange, Teams, SharePoint, OneDrive, users, access, and licensing. Azure administration and Entra ID identity and access; MFA and Conditional Access foundations.
Maine-based · Open to remote IT roles
Justin
Tahai.
IT Systems Engineer.
I support the systems people rely on—and build the tools that make the work better.
TAHAI network · brand filmLoading background film
01 / The work I bring
Own the problem.
Make the handoff clear.
From Microsoft cloud administration to endpoint and network troubleshooting, the work is not finished until people can use the system and the next engineer can support it.
Systems & networks
Windows endpoint and network troubleshooting, VPN and Wi-Fi connectivity, printers and peripherals, Active Directory, Group Policy, and Windows Server fundamentals.
Managed services
SLA-driven ticket triage, escalation, remote support, incident ownership, onboarding and offboarding, vendor coordination, and end-user enablement.
Documentation & delivery
Knowledge capture, IT Glue, clear handoffs, project work plans, repeatable processes, and practical automation. Backup/restore, email security, and hardening foundations.
02 / Selected engineering
The systems behind
the résumé.
A managed-services background, applied beyond the ticket queue. Infrastructure, software, and public-interest technology share the same engineering habits.
INFORMATION MODEL
Organizations
NetworksConfigurations
PoliciesContactsProjects
IT operations & documentation
TAHAI IT Docs
Structured technical records, organization context, and operational handoffs for MSPs and IT teams.
Documentation platformExplore project ↗
BUILD / REVIEW / VERIFY
01 Define the work02 Build the system03 Review the evidenceOwned files. Clear handoffs.
Software & AI engineering
Mainely Code
Local-first development tools, reviewable work, and ongoing research into distributed reasoning.
Products + active R&DExplore project ↗
PUBLIC-INTEREST ENGINEERING
§
SourcesChronologyReview
Legal & public-interest systems
ProSe & civic technology
Evidence, chronology, publishing, and human-review workflows applied to difficult information problems.
Engineering + domain missionExplore project ↗
Web engineering & cinematic delivery
TAHAI Portal
A static-first ecosystem gateway with responsive video, useful navigation, and readable content.
Website buildExplore project ↗
03 / How I work
Practical by default.
Understand the environment.
Start with the user, the business context, and the constraints. Diagnose before prescribing.
Make the work repeatable.
Use documentation, consistent processes, and useful automation to make the next resolution easier.
Leave a clear record.
Explain what changed, what was checked, and what the next person needs to know.
The builder behind the systems
Same curiosity.
Different materials.
IT engineer. Software builder. Father. Maker. Whether the constraint is a network, a workflow, or a physical part, I care about how the pieces work together.
A little more about me ↗